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| | Collection procedures: Primary sources and proactive involvement | | |
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| Nearly all data is collected directly from the source—not just from public filings. Morningstar also works proactively with more than 1,200 European investment money managers to continuously update Morningstar databases. Most fund companies send portfolio information directly to Morningstar on a monthly or quarterly basis. And to expedite data collection and processing, exclusive technology assures there is virtually no backlog for uploading data into Morningstar systems. |
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| | Data processing: Experienced analysts and specialised technology | | |
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| Morningstar Quality Assurance data analysts use a proprietary application to view, edit, and update data. Quality assurance tests are performed at each level, including raw and calculated data, production, and output. Systems also allow analysts to identify irregularities, such as incorrect formatting, outdated or incomplete data, and performance discrepancies, so that issues can be resolved before they are published in Morningstar. |
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| | Active monitoring: Pinpointing and correcting errors | | |
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| Morningstar’s Quality Assurance Monitoring System monitors and tracks all reported errors. Issues are isolated, reviewed, and corrected by product, client, reporting entity, database location, or data point. Results are reviewed regularly, with tests and course of action refined as appropriate. |
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| | Continuous improvement: Insight shapes innovation | | |
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| Morningstar regularly benchmarks its data against other leading data providers. In addition, annual institutional client surveys provide direct insight into how data is used and where changes can improve the value of data feeds for clients. |
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| | Service and support: Helping each client receive the right solution | | |
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| Morningstar® Data feeds are designed to work effortlessly within your business operations. Data feeds include the data necessary to support a range of applications, and are delivered using state-of-the-art technology. Dedicated sales and relationship managers and a skilled implementation staff support each Data client. |
